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Organisers
Promoters
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Getting started
7
Set up your account and find your way around Crowdstack.
Can I run more than one brand or workspace from one account?
Getting your QR pass by email
Setting up your organiser workspace
See all 7
Events
9
Create, publish and manage events.
Adding a venue to your event
Capacity, waitlist and guest-list settings explained
Editing or cancelling an event after publishing
See all 9
Promoters and campaigns
6
Invite promoters, set campaign terms and track performance.
Close out a campaign and approve promoter earnings
Find promoters to work with
How campaign attribution and promoter links work
See all 6
Guest list and door
9
Registrations, check-in and the door scanner.
Checking guests in from the Guests tab
Checking guests in with the door scanner
Giving door staff access without full workspace access
See all 9
Billing and plans
6
Subscriptions, invoices and campaign charges.
Crowdstack plans and what each one includes
How campaign charges and invoices work
Paying promoters directly instead of through managed settlement
See all 6
Account and access
6
Signing in, team permissions and account security.
Add someone to your team
Change your notification settings
Editing your workspace's public page
See all 6
Troubleshooting
5
Fixes for the problems people hit most often.
Do you email your database when I sponsor an event?
Door scanner cannot read a guest's code
Guests say they did not receive their pass
See all 5
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