The door scanner is built for speed at the entrance, but you can also check guests in directly from your event guest list. This is useful for resolving exceptions or updating records after the event has ended.
Checking a guest in
- Open your event and go to the Guests tab.
- Find the guest row and select Check in.
- You can also open the guest's detail page to perform the same action.
Undoing a check-in
If a mistake is made, select Undo on the relevant record. The system does not delete the original entry; instead, it marks the record as void and adds an audited note explaining the reversal. This ensures your closeout figures and promoter earnings remain accurate and explainable.
After the event
Unlike the door scanner, which is optimised for live events, the guest list remains fully editable after the event ends. Use this to tidy up records, such as checking in a guest who was admitted but not scanned on the night.