Crowdstack does not currently offer a self-service button for organisers to purchase paid advertisements or promoted listings.
Featured placements are arranged directly by Crowdstack operations. These placements increase an event's visibility in discovery feeds and trigger targeted alerts to relevant guests.
How featured placements work
When a placement is active, the system tracks its performance internally. Operations staff can review:
- The total number of alerts sent.
- How many notifications were successfully pushed to devices.
- How many users read the alert within the app.
- How many alerted guests registered after the placement was paid for.
These metrics help Crowdstack evaluate the effectiveness of featured spots. Organisers do not have direct access to this specific performance dashboard; instead, your account team manages the placement and can discuss results with you directly.
Requesting a placement
To request a featured spot for your event, you must contact the Crowdstack support team.
- Log in to your organiser account.
- Navigate to the Help Centre.
- Select New request to open a support ticket.
- Specify the event you wish to promote and your preferred dates.
The operations team will review availability, confirm costs, and arrange billing separately from your monthly subscription.