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Account and access

Connect Telegram to your account

Why connect Telegram

Connecting Telegram gives you a second way to sign in to Crowdstack. It also lets you receive instant notifications about guest arrivals, promoter earnings and campaign updates. You can keep your email login active while using Telegram as a backup or primary method.

Before you start

You need the Telegram app installed on your phone or desktop and an active Telegram account. The process works best on a mobile device where both Crowdstack and Telegram are available.

Connect Telegram

  1. Open Crowdstack and go to Your details.
  2. Tap the Account tab if it is not already selected.
  3. Find the Telegram card under Sign-in methods.
  4. Tap Connect Telegram.
  5. Telegram will open and ask you to confirm the connection with the Crowdstack bot.
  6. Tap Start or Allow in the Telegram prompt.
  7. You will return to Crowdstack with a confirmation that Telegram is connected.

Once connected, you can sign in by choosing Continue with Telegram on the login screen. Your existing email and password remain valid unless you remove them.

Test your connection

After linking, you should verify that messages can reach you.

  1. Stay on the Your details page.
  2. Scroll to Notification preferences.
  3. Ensure Telegram enabled is toggled on.
  4. Use the Send test option to confirm delivery.

If the test fails, ensure you have started a conversation with the Crowdstack bot in Telegram and that your notification settings allow messages from the bot.

Manage notification settings

You can choose which updates arrive via Telegram.

  1. On the Your details page, scroll to Notification preferences.
  2. Select the specific updates you want, such as guest arrivals, finance updates or daily briefings.
  3. Tap Save.

Disconnect Telegram

If you no longer wish to use Telegram for sign-in or notifications:

  1. Go to Your details.
  2. Locate the Telegram card.
  3. Select the option to disconnect or remove the connection.
  4. Confirm the action.

Disconnecting does not delete your Crowdstack account. You must have another verified sign-in method, such as email or Google, remaining active to access your workspace.